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"David, the service manager went above and beyond the call of duty. He is an invaluable employee and made my service experience the best ever!"
S. Kennedy
"Absolutely no problems with this dealership, the slaes person and owner were extremely helpful and I would recommend this dealer to anyone looking to purchase a car. All around great experience, when was the last time you heard that about a dealership, these guys do a great job.
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Iloca Services Inc
"I LOVE this car (Transit Connect) as much as I thought I would! It's a great product; also, my dealer made buying it a pleasure. Thanks!
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K Kadel
"The only place we will ever buy Ford Vehilces. Great people to work with!"
S Chivari
"Very satisfied with the entire experience.
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L McAlister
"Clean shop, great staff, efficient service writers and service technicians.
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P Fasbender
"Jim was great - very courteous and he knew he products well. He went out of his way to show us our options and let us test drive as many vehicles as we needed to in order to feel comfortable with our decision. He then bent over backwards to find the color combo that we wanted to buy - including getting it shipped all the way from Tennessee! Thanks Jim!
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S Appel
"Until this vehilce I never used a dealership for service - Fox Valley Ford changed that
Love my Ford - very happy with it
Really pleased Ford didn't need a government bailout - THANK YOU"
K Mazur
"just had a brake light replaced.other service experiences have been excellent!
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J Best
"Our experience with Gregg was very positive. He found us the exact 2011 Explorer that we wanted within a week. Gregg's non-pressure and friendly approach is what brought us back to purchase thru Fox Valley Ford. We would definitely purchase thru Fox Valley Ford in the future"
M McCully
"The electronics crash often and the sync no longer works. Also, the steering does not track correctly. Need to bring it in for service but time is at a premium for me and it makes me a bit nervous about future problems. However I have to say that the salesperson was the best. She was not pushy but she was extremely helpful. A nice blend.
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D Slade
"I wish they would clean car after service."
V Whitt
"Spencer and David were very helpful and professional. I have leased many vehicles and have never had such a calm and smooth experience. They both took the time and gave me the time I needed without any pressure or negative feedback. Thanks again!
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L Blankenship
"Gregg Bonfield was really great! He explains everything from start to finish, and found me the car I wanted. I really felt like he put a lot of time and effort in making this happen for me. I am proud to own my 1st Ford vehicle. Because of Gregg Bonfield, I have told all my family and friends of how happy I am with your dealership, and I look forward to buying my next vehicle for the wife from him. Thank you.
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M Ferguson
"Bob was very professional, sincere and dedicated to our concerns being met. He worked with us to find a vehicle that suited our needs. He has excellent listening skills in evaluating what we were seeking. He didn't try to sell us a vehicle based on what he thought we needed, but based on what we explained was our needs. I would recommend Bob to my friends and family.
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W Stepan
"Jim was a very nice salesperson. Not pushy or anything. Very satisfied in our purchase and dealing with Fox Valley Ford.
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G Smaistrla
"3rd vehilce from Fox Valley"
J Ward
"Overall it was very good. The vehicle was ready when we arrived to test drive. The paperwork took a little longer than expected. Had to return next day to sign financial form because it had been missed. Running short on time and did not review any of the SYNC system. Salesperson offered to provide review at anytime. We still need to schedule with them.
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B Phelan
"Great experience overall, will be doing business with again next time we need a vehicle"
Timerbuilt Inc
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